Guarantee

“Our Fresh Regional Ingredients Genuinely Meets The AAFCO Definition For ‘Fresh.”

Our Guarantee

What you choose to feed your cherished pet is one of the most important decisions you can make.

We are dedicated to upholding the highest standards of nutritional integrity and food safety. This is why we make every Performadog and iPurr Ultra Premium bag in Australia, utilising proven food technologies designed by our nutritionist.

Our Promise Is Simple

If you or your pet are dissatisfied with our premium foods, return the original package and unused portion to where you made the original purchase with your receipt for a full refund. The bag is required to have over 80 % of its content remaining.

To ensure our quality, our factory, ingredients, processes, and foods meet the strictest standards, and our ingredient suppliers are approved and audited.

Our Production and Quality Assurance Teams Apply Strict And Rigorous Standards

At all production and preparation stages, we utilise Good Manufacturing Principles—a worldwide system for the control and management of food manufacturing and quality testing—and Hazard Analysis and Critical Control Point Analysis (HACCP), an internationally recognised and systematic preventive approach to food safety.

Our quality management systems will extend well beyond our factory in the future to our distributor partners and back to our ingredient suppliers, whom we know and trust. All meat ingredients are approved by the Australian government and produced exclusively from animals classified as ‘fit for human consumption.’

Our fresh meats, including chicken, Lamb and Fish, are produced within our region in dedicated, approved human-grade facilities.

Listen to Bill on Our YouTube Channel, Answering Questions You Have Asked

Our channel is intended to answer all our customers’ questions so that you become well-informed about nutrition, the pet food market, and the manufacturing process.

Should you have any further questions that you would like answered, please feel free to email us. We will respond to them in video, upload them to our YouTube channel, and then notify you.

Please remember to like, subscribe and click the notification bell on our YouTube channel so that you are always kept up to date with the latest information.